Why PAT-iT

PAT-iT are committed to implementing appropriate quality management systems to enable the delivery of the highest possible quality products and services.

All activities carried out by us, which may have an impact on service to our clients, are controlled and monitored to ensure that the highest standards are maintained in order to satisfy our clients and foster continual improvement.

Our objective is to achieve customer satisfaction by providing a service that conforms to all relevant requirements. We all share the responsibility for the delivery of high quality products and services and for continual improvement.

Quality is an integral business principle of PAT-iT

We take pride in the professional quality of our work and the high level of service we provide to our clients, ensuring that their needs are clearly understood, defined and met throughout any project or duration of the services provided.

We are committed to achieving and maintaining a high standard of quality in all aspects of our business and to continually satisfy the expectations of our customers in respect of all our service offerings.

Out of hours work is also available for 10% extra for Saturdays and 50% Sundays. 

We take pride in the professional quality of our work and the high level of service we provide to our clients, ensuring that their needs are clearly understood, defined and met throughout any project or duration of the services provided. We are committed to achieving and maintaining a high standard of quality in all aspects of our business and to continually satisfy the expectations of our customers in respect of all our service offerings.” Out of hours work is also available at no extra cost

What we do

Upon acceptance of our estimate and booking of an appointment, PAT-iT will issue a relevant risk assessment (upon request) to the Health & Safety representative or appointed person of the business. We will then liaise with them to establish if there are any hazards that should be made aware to PAT-iT. We will ask permission to power down equipment such as computers, machinery in operation etc. We would also enquire if any equipment had intermittent faults. After ascertaining which areas you wish us to commence, we then start our inspection and testing of your equipment. After each inspection and test, an identification label with an asset number is attached to the equipment giving quick reference for repeat tests. Upon completion you will be asked to sign to accept the amount of items tested, any equipment that has failed would be brought to your attention for immediate action. Upon payment you will then receive all certificates in Pdf format (unless requested otherwise) a full list of assets tested and a copy of an assessment & observations report. 4 weeks prior to your asset test expiry date, a reminder email will be sent to you. PAT-iT offers a congruent service to every customer from start to finish.